Contact StoneArmor
StoneArmor is a small, independent, ad-supported site — there is no call centre and no ticket queue, but a real person reads what comes in to support@stonearmor.com.
A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the square footage, tile coverage, sealer coverage, slab weight, edge & backsplash, or cost estimator— and the numbers you entered); a tool or a stone topic you wish the site covered; an out-of-date fact or broken link in the blog, learn section, or the Stone & Stonework Museum; or a bug in how a page looks or behaves on your device.
There's no fixed response time to promise, and no live chat — email is read and handled as it comes in. If your question is really about your specific slab, your kitchen, or a quote you've been given, a local fabricator or slab yard who can see the actual stone and space will have a far better answer than this site can. StoneArmor's tools produce planning estimates, not quotes, and the site isn't affiliated with any fabricator, supplier, or stone brand.
Before writing in about a tool result, it's worth double-checking the figures you entered — a units mix-up (inches versus feet), a coverage rate off the wrong label, or a thickness in the wrong place is the most common source of a surprising answer. If it still looks wrong after that, that's exactly the kind of message worth sending.